In early 2025, a customer from Lima, Peru purchased an Automatic BBQ charcoal making machine to expand his local barbecue charcoal business.

Mr. Juan, the buyer, was looking for a reliable and efficient solution to produce high-quality charcoal balls with consistent shape and performance.

With rising market demand, he aimed to upgrade from manual production to a fully automated system for greater output and product quality.

Customer needs

After browsing our website, Mr. Juan showed great interest in our Automatic BBQ charcoal making machine and reached out to us directly. During the initial discussion, he outlined several key requirements:

• The final product should be high-density, smokeless, easy to ignite, and in round BBQ charcoal ball shape.
• A daily production capacity of 1–1.5 tons to meet supermarket and restaurant chain orders in Peru.
• A high level of automation for easy operation by regular staff.
• A complete solution, including a dryer and carbonization furnace, for full-line production.

โซลูชั่นของเรา

Based on his raw materials (charcoal powder and a small amount of coconut shell charcoal) and production target, we recommended the following setup:

• One Automatic BBQ charcoal making machine (7kW, high forming pressure), capable of continuously pressing round BBQ charcoal balls
• Supporting equipment including a mixer, automatic feeder, rotary dryer, และ custom mold set for full production line configuration
• To ensure market compatibility, we provided a custom mold for 4cm diameter round BBQ charcoal balls, popular in the local Peruvian market

Order details & delivery

Mr. Juan appreciated our fast response and professional technical guidance. After reviewing machine operation videos and our factory details, he confirmed his order and paid the deposit without delay. Thanks to our modular design and efficient manufacturing, the entire production line was completed, tested, and shipped within 20 days.

• Equipment list: charcoal ball press machine, mixer, dryer, feeder, forming molds, user manual
• Shipping date: March 2025
• Destination port: Callao, Peru
• After-sales service: remote installation guidance via video + 24/7 online support

ความคิดเห็นของลูกค้า

After successful installation under our remote guidance, Mr. Juan shared his positive experience:

“The machine runs smoothly, and the final products are consistent. Compared with our previous manual method, the burning time has increased by 40%. Customer satisfaction is high, and I plan to purchase a larger machine next year.”

If you’re planning to start your own charcoal production business, feel free to contact us for a tailored solution and quote for the Automatic BBQ charcoal making machine!